Return and Exchange Policy - Falcon Food Company

Return & Exchange Policy – Falcon Food Co.

• Replacement period: within 7 days from the date of receipt of the order.
• Return: Within 7 days from the date of receiving the order.

Terms and Conditions

1. The product must be in its original condition , unused, with all original tags and labels, and in its original packaging without damage.
2. Some products (such as fresh or custom-made food products) cannot be exchanged or returned .
3. The customer bears the shipping costs in the event of an exchange or return , according to what the store imposes .

Replacement or refund steps

• You can submit a replacement or refund request via:
• Email: [email protected]
• 
  
• Mobile: 0554688817

Duration

• Exchange: Within 7 days from the date of receiving the order.
• Return: Within 7 days from the date of receiving the order.

Conditions

1. The product must be in its original condition , unused, with all original tags and labels attached, and in its original undamaged packaging.
2. Certain products cannot be returned or exchanged (such as fresh food items or customized products).
3. The customer is responsible for shipping costs in case of return or exchange , as determined by the store.

Return & Exchange Steps

• You can submit your return or exchange request via:
• Email: [email protected]
• 
  
• Mobile: 0554688817